Shipping Guide

All orders are dispatched from Melbourne Australia

SHIPPING WITHIN AUSTRALIA

Orders Under $250 = $10 Standard or $12.50 Express

Overs Over $250 = FREE Standard Shipping

All Orders Are Sent With Aust Post. 

 

 

SHIPPING TO THE USA 

Orders Under $250 USD = Express DHL Rates Calculated at Checkout (6-7 Days)

Orders Over $250 USD = FREE Standard DHL Shipping (Express Available)

Import Taxes, Duties and/or Tariffs may be payable by you, the customer, dependant on your country

New Zealand orders under $1000 NZD are duty free 

SHIPPING TO THE REST OF THE WORLD

All Orders =  DHL Express Rates Calculated at Checkout 

Import Taxes, Duties and/or Tariffs may be payable by you, the customer, dependant on your country

European Union - Your local government will generally apply VAT upon arrival. This varies per country (average 22%) so check your local regulations. 

United Kingdom - Import costs, such as VAT, duties, and clearing fees upon receiving your goods are the responsibility of the customer. Please keep this in mind when purchasing from us and ensure that these charges are factored into your overall product spend. 

Any local government import and duties incurred are the responsibility of the recipient. Please understand that this is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.

If you choose to refuse a shipment or a parcel is returned to sender, Aulieude Clothing Pty Ltd reserves the right to charge a fee to cover the costs incurred of shipping, handling and merchant fees associated.  

PROCESSING AND DELIVERY TIMES

Please note: during busy periods or within 5 days of a new collection launch or sale, there may be some delays

Orders are processed within 2 business days. Once your order is dispatched you will receive shipping confirmation and tracking details. Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. Deliveries are sent during normal business hours Monday to Friday. Purchases made on weekends and public holidays will be processed the next business day. 

If you have any questions or if we can help with anything at all, please contact us on shop@aulieude.com