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SHIPPING

All orders are sent from our Melbourne based warehouse.

If you have any questions or if we can help with anything at all, please contact us on shop@aulieude.com

 

SHIPPING WITHIN AUSTRALIA?

- FREE for orders over $100

- $8 for orders under $100

- Express Post available 

All orders are sent via Australia Post and take 2-5 business days to arrive after dispatch in metro areas. Allow 3-6 days for rural areas. 

 

SHIPPING INTERNATIONALLY?

- FREE DHL EXPRESS shipping for orders over $250 AUD

- DHL EXPRESS rates calculated at checkout (aprox 20-30aud) for orders under $250 AUD

All orders sent via DHL take 2-5 business days to arrive after dispatch in metro areas. 

Your import may be subject to local import duties and taxes. Please check with your local authorities before purchase to understand your countries' policies.

 

PACKAGING 

Your order will be sent in compostable packaging 

Add a personalised note to your order if you wish!

 

PROCESSING AND DELIVERY TIMES

Please note: during busy periods or within 5 days of a new collection launch or sale, there may be some delays

Orders are processed within 2 business days. Once your order is dispatched you will receive shipping confirmation and tracking details. Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. Deliveries are sent during normal business hours Monday to Friday. Purchases made on weekends and public holidays will be processed the next business day.