My Cart

Close

SHIPPING & DELIVERY

All orders are sent from our Melbourne based warehouse. We offer Free Shipping for all domestic orders over $80.

If you have any questions or if we can help with anything at all, please contact us on shop@aulieude.com

SHIPPING WITHIN AUSTRALIA?

- FREE Express Shipping for all orders over $80!

- Flat Rate $8 for orders under $80

- Express Post available 

All orders are sent via Sendle and take 1-3 business days to arrive after dispatch in metro areas. Allow 3-6 days for rural areas. 

Orders are processed within 2 business days. Once your order is dispatched you will receive shipping confirmation and tracking details.

PO Box and some rural addresses will be delivered to by Aus Post 

 

SHIPPING INTERNATIONALLY?

- FREE DHL EXPRESS shipping for orders over $250 AUD!

- Aprox $13-$25 AUD shipping with Sendle for orders under $250 AUD

- DHL EXPRESS rates calculated at checkout for orders under $250 AUD

All orders sent via DHL take 2-5 business days to arrive after dispatch in metro areas. 

All orders sent via Sendle take 10-20 business days (due to Covid-19) to arrive after dispatch in metro areas. Allow aprox 30 days for rural areas. 

Orders are processed within 2 business days. Once your order is dispatched you will receive shipping confirmation and tracking details.

Your import may be subject to local import duties and taxes. Please check with your local authorities before purchase to understand your countries' policies.

 

PACKAGING 

Your order will be sent in compostable packaging 

 

PROCESSING AND DELIVERY TIMES

Please note: during busy periods or within 5 days of a new collection launch or sale, there may be some delays

Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at shop@aulieude.com. Deliveries are sent during normal business hours Monday to Friday. Purchases made on weekends and public holidays will be processed the next business day.